Frequently Asked Questions
You ask, we answer.
Q: What types of programmes are available?
A: Our courses are available in the following format:
- Holiday Camps: Monday – Friday (5 consecutive days) | 3 hours per session (Total 15 hours)
- Weekly Classes: 8 Sessions (8 weeks) | 2 hours per session Total (16 hours)
- Outdoor Experiences: Varied, depending on each individual experience
Q: What is the difference between holiday camps and weekly classes?
A: Holiday camps are held consecutively over 5 days (3 hours per day), whereas the one term of weekly classes are held over 8 weeks (2 hours per week). Curriculum is different as well – holiday camps are designed more for bite-sized exposure to tech and coding, while weekly classes are optimised for mastery, lateral thinking and deeper learning.
Q: Do you do private lessons for individuals as well as groups?
A: Definitely! Please email us at [email protected] and let us know the number of participants and the age, as well as your preferred date/time/location/course.
Q: What’s the instructor to student ratio?
A: We maintain a 1:6 instructor-to-student ratio so that we can provide a better learning experience for your kids!
Q: Do you offer any trial classes?
A: We sure do! Trial classes are a great, low-risk way to figure out if your kids enjoy class, and at the same time for us to understand your child’s learning preferences. Check out our trial class availability here.
Q: Do you teach kids with learning disabilities/special needs?
A: We strive to provide an inclusive environment for kids of all abilities and we have had kids with special needs attend our classes in the past. However, not all courses are suitable, and we strongly encourage parents to drop us an email at [email protected] to provide us with a brief background in order for us to make the necessary recommendations based on the child’s learning needs.
Q: Can parents sit-in and observe the class?
A: We generally do not encourage parents to sit-in the classes as we notice that children tend to behave differently when their parents are around (observing from outside for a short while is definitely fine!) If you are concerned about your child’s progress, it’ll be best to speak with the instructor after the class has ended.
Q: Do you organise any corporate workshops?
A: Yes, we sure do. Please send us an email at [email protected] and give us a brief background on what kind of program you would like to run and one of our team members will be in touch!
Q: Does my child need to have any prior coding experience?
A: Our curriculum features courses that cater to both beginner and advanced students, so all kids are welcomed!
Q: My child has learnt Scratch before. Does he/she need to take it again?
A: It depends on his/her Scratch proficiency as well as the course that he’s/she’s interested in taking. It’ll be best if you can email us at [email protected] with a link to your child’s Scratch account, and we will have our curriculum team look at their projects to be able to assess and recommend suitable courses.
Q: What course should we sign up for?
A: This would depend on the age of the child, whether he/she has any prior coding experience as well as his/her interest. Send us an email at [email protected] and we’ll be happy to help recommend!
Q: My child is below the minimum age required as stated on your website. Can we still sign up?
A: The age group listed on our site is a guideline, not a strict requirement. Some exceptions can be made based on the child’s coding experience, and if you’ll like to be sure, please email us at [email protected] before you sign up so that we can double check.
Q: The class that I am interested in is already full. Can I still sign up?
A: We try not to disappoint kids who want to join our classes, so please email us at [email protected] and we will see what we can do!
Q: How many students are required for a class to be confirmed?
A: Scheduling can be so tough, and we get it. As partners in your child’s learning journey, we want to support your needs to the best of our abilities. As long as we have one sign up for a class, we’ll run it 🙂 That said, there are some classes that are in collaboration with other partners that may require a minimum number of students to run – we’ll indicate the minimum number in the course sign-up.
Q: What happens if the class does not meet the minimum requirements?
A: In the event of low sign-ups for classes that have a minimum requirement, Saturday Kids will notify parent/guardians 14 days prior to the class starting. We reserve the right to cancel a class 7 days before the class commences if the number of students is below the minimum requirements, in which case the course fee that was paid will be refunded in full.
Q: I am interested to sign up but there is no available schedule that works for us.
A: We definitely would love to find a schedule that works for you! Please send us an email at [email protected] and we can try to schedule a class that would be convenient for you.
Q: The class that my child is interested in has already started. Can my child still join?
A: It depends on the course as well as the timing. Please drop us an email at [email protected] and we’ll see what we can do!
Q: What mode of payment do you accept?
A: Our online registration accepts PayNow and all major credit card payments. All online payment methods are PCI-compliant and Saturday Kids does not have unencrypted access nor will we store your credit card details. We also accept cheque, bank transfer and cash payment – please email us at [email protected] for more info.
Q: How much are your course fees?
A: Our fees range from $570 – $590 for holiday camps and weekly workshops (term program).
Q: Do you offer discounts for returning students/ multiple sign-ups?
A: Yes, please email us at [email protected] and we will provide you with a code that you can use. Please note that discounts codes cannot be layered with any existing/ongoing promotions.
Course Preparation & Logistics
Q: Do we need to sign up for any account?
A: Some courses do require this. Please have a look at the respective course page (in the FAQ section) for more details.
Q: I can’t remember my child’s login details. What can I do?
A: Please send us an email at [email protected] and we can try to check our records.
Q: What does my child need to bring?
A: We ask parents to pack a small snack for their child and a jacket in case the room gets too cold for them. All the materials and various learning kits including laptops will be provided by Saturday Kids for in-class use.
Q: Do the kids take the kits home?
A: Unless otherwise specified, all kits are for in-class use only. If we have enough inventory, we might be able to sell it to you, alternatively, we can provide suggestions on where you can purchase these online.
Q: How do I know what my kid is up to during class?
A: At the end of every holiday camp and weekly workshop (term program), we’ll record the kids’ presentations and share them with you via the end of camp email, along with a digital certificate of completion!
Q: What time can I drop off and pick up my child?
A: You can drop your child off 15 min before the class starts and pick them up within 15 min after the class ends.
Q: My child just finished a course and would like to continue. How do I know which course he/she can take next?
A: As always, we’re more than happy to help recommend a suitable course so feel free to email us at [email protected]m with your questions!
Q: What is your refund/withdrawal/make-up policy?
A: Please refer to our Terms and Conditions page for a more detailed explanation of our policies.
Q: Do classes go ahead on public holidays?
A: No, we generally don’t hold any classes during public holidays (unless otherwise specified). Any class that falls on a public holiday will be extended accordingly (e.g. If Monday is a holiday during holiday camps, then the class will end on Saturday instead of Friday).
Q: What if my child decides after attending the first or second class that this is not for them?
A: We understand that not all kids take to coding straight away. If your kid does not think the course suits them after attending the first two days for holiday camps and first three days for Term Classes, Saturday Kids will extend a credit note for 50% of the amount paid. Please refer to our Terms & Conditions page for more details.
Q: Where are your classes held?
A: Our main classroom is located at Bukit Timah Plaza. During the holidays, we also conduct our holiday camps at 10 Square (located at Orchard Central) and Agora Colearning (located at HarbourFront Centre).
Q: What are your operating hours and how do we contact you?
A: Our main office at JustCo International Plaza is open from 9am – 6pm during the weekdays. If you wish to visit our classrooms and speak to someone there, we’ll recommend emailing us at [email protected] to schedule an appointment. You can also give us a call at +65 9051 8727 from Monday – Saturday, 10am – 6pm.